Privacy Policy

Paving etc Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website https://pavingetc.co.uk or purchase goods from us.

1. Company Information

Paving etc Ltd
121 Thorley Lane
Timperley
WA15 7AL
United Kingdom

Company Registration Number: 11488708
VAT Number: GB 302020291

Email: sales@pavingetc.co.uk

Telephone: 0161 706 0750

2. Information We Collect

We may collect and process the following personal data.

Information you provide directly

When you:

• place an order
• contact us by email or telephone
• create an account
• subscribe to marketing communications

This may include:

• name
• billing address
• delivery address
• email address
• telephone number
• payment information (processed securely by third-party payment providers)

Information collected automatically

When you visit our website we may automatically collect certain information including:

• IP address
• browser type and version
• device information
• pages visited
• referring website
• time and date of visit

This information may be collected through cookies and analytics tools.

3. How We Use Your Information

We use personal information for the following purposes:

• processing and fulfilling orders
• arranging delivery of goods
• communicating with customers regarding orders
• providing customer support
• improving our website and services
• preventing fraud and protecting our business
• complying with legal and regulatory obligations

Where you have provided consent, we may also send marketing communications.

4. Legal Basis for Processing

Under UK data protection law we rely on the following lawful bases for processing personal data:

Contractual necessity
To process orders, payments and deliveries.

Legal obligation
To comply with tax, accounting and legal requirements.

Legitimate interests
To operate and improve our business, prevent fraud and manage our website.

Consent
Where you choose to receive marketing communications or accept non-essential cookies.

5. Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

• delivery and courier companies
• payment processors (such as Klarna and card payment providers)
• website hosting providers
• analytics providers such as Google Analytics
• professional advisers such as accountants or legal advisers

We only share information that is necessary for these services.

6. Payment Processing

Payments made through our website are processed by secure third-party payment providers.

We do not store full payment card details on our servers.

If you choose to use services such as Klarna, your information will be processed in accordance with their privacy policy.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

This may include retaining information for:

• fulfilling orders and customer service
• legal or tax record keeping
• resolving disputes

Financial transaction records may be retained for up to 6 years to comply with UK tax and accounting regulations.

8. International Data Transfers

Some third-party services we use may transfer personal data outside the United Kingdom or the European Economic Area.

Where this occurs, appropriate safeguards are used to ensure your personal data remains protected in accordance with UK data protection laws.

9. Your Data Protection Rights

Under UK GDPR you have the following rights regarding your personal data:

• the right to access your personal data
• the right to correct inaccurate or incomplete data
• the right to request deletion of your personal data
• the right to restrict processing
• the right to object to certain processing
• the right to data portability

To exercise these rights please contact us at:

sales@pavingetc.co.uk

10. Marketing Communications

If you choose to receive marketing communications from us, we may occasionally send emails about new products, offers or updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at sales@pavingetc.co.uk.

11. Cookies

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.

For more information about how cookies are used, please see our Cookie Policy.

12. Data Security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, misuse or loss.

However, no method of internet transmission or electronic storage is completely secure.

13. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page with a revised “Last updated” date.

15. Complaints

If you have any concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the UK data protection authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

Telephone: 0303 123 1113

16. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Paving etc Ltd

Email: sales@pavingetc.co.uk

Website: https://pavingetc.co.uk